Privacy Policy

At ProWrite-AI, operated by Waysol, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your email address and account credentials.
• Writing Content: Text and documents you submit for AI improvement, including drafts, emails, and other written content.
• Usage Preferences: Your writing style preferences, tone selections, and feature settings.
• Subscription Information: Payment and billing information processed through our secure payment processors (Google Play, App Store).

1.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: Features used, frequency of use, session duration, and interaction patterns.
• Performance Data: App crashes, error logs, and performance metrics to improve our service.
• Analytics: Anonymous usage statistics to understand how users interact with our app.

1.3 Information from Third Parties

• Authentication Services: If you sign in using third-party services (Google, Apple), we receive basic profile information.
• Payment Processors: Subscription status and transaction information from RevenueCat, Google Play, or Apple App Store.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

• Process your writing content through AI models to provide improvements and suggestions
• Save your writing history and preferences
• Personalize your experience based on your usage patterns
• Manage your subscription and process payments

2.2 Service Improvement

• Analyze usage patterns to improve features and user experience
• Fix bugs and technical issues
• Develop new features based on user needs
• Conduct research and analysis to enhance our AI models

2.3 Communication

• Send important service updates and security alerts
• Respond to your inquiries and support requests
• Send promotional emails (only with your consent)
• Notify you about new features or updates

2.4 Legal and Security

• Comply with legal obligations and regulations
• Enforce our Terms of Service
• Protect against fraud, abuse, and security threats
• Respond to legal requests from authorities

3. Data Processing and AI Services

3.1 AI Service Providers

We use OpenAI's API services to process your writing. OpenAI's data usage policy:

• API data is not used to train their models
• Data is processed in accordance with OpenAI's privacy policy

3.2 Local Storage

Your writing history and preferences are stored locally on your device and optionally synced to our secure cloud storage (with your permission).

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our app:

• OpenAI: For AI-powered text improvement (API only, not for training)
• RevenueCat: For subscription management
• Google Play / App Store: For payment processing
• Analytics Providers: For app performance and usage analytics (anonymized data)

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Storage and Security

5.1 Security Measures

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Strict access controls and authentication for our systems
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Use of trusted cloud providers with robust security
• Data Minimization: We collect and retain only necessary information

5.2 Data Retention

• Active Users: We retain your data while your account is active
• Account Deletion: Data is deleted within 30 days of account deletion request
• Legal Requirements: Some data may be retained longer to comply with legal obligations
• Anonymized Data: Anonymized analytics data may be retained indefinitely

6. Your Rights and Choices

6.1 Access and Control

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your writing history and data
• Opt-out: Unsubscribe from promotional communications

6.2 How to Exercise Your Rights

To exercise any of these rights, you can:

• Use the in-app settings and privacy controls
• Contact us at arssoftware1@gmail.com
• Submit a request through our support system

6.3 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

6.4 European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under GDPR:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

7. Children's Privacy

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at arssoftware1@gmail.com. We will take steps to delete such information from our systems.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by the European Commission
• Privacy Shield Framework (where applicable)
• Other legally approved transfer mechanisms

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending an email notification (for significant changes)
• Displaying an in-app notification

Your continued use of ProWrite-AI after changes become effective constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: